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These terms set out what you agree to when you open and use an xdspin account, covering how transactions are handled, what we expect from you, and how you can reach us if something needs to change. Access to xdspin depends on local law and is available only in eligible regions.
By creating an account or continuing to use xdspin, you confirm that you have read and accepted these terms in full. They form the complete agreement between you and xdspin for your use of the platform, including the games lobby, live dealer tables, sportsbook markets and any wallet or transaction activity tied to your account. Where any change is made to these terms, the updated version becomes effective from the date it is published on this page. We recommend checking back here whenever you use a new feature or initiate a withdrawal or deposit through Maya, GrabPay or PESONet, since those transaction flows are subject to the conditions described here. If you do not agree to any part of these terms, the right action is to stop using your account and contact support to close it. These terms do not override applicable local law, and access to xdspin remains dependent on whether it is permitted under the laws of your region. Nothing here should be read as a claim that xdspin holds any specific local licence — eligibility is determined by your local legal context.
Not every interaction with xdspin falls under the same part of these terms. Understanding the boundaries helps you know where to look when something is unclear.
Login, registration, password resets and account-level settings are directly governed by these terms. Any decision we make about account status — including suspension or restriction — is made within the framework described here.
Deposits and withdrawals processed through Maya, GrabPay or PESONet fall under these terms. Processing steps, limits and verification requirements are shown in your account wallet at the time of each transaction.
Game titles available in the lobby, sportsbook markets, live dealer tables and promotional content on xdspin are provided subject to these terms. Content availability may vary by region and is not guaranteed for all eligible accounts.
External services — including payment processors, game studios and network providers — operate under their own terms. xdspin is not responsible for how those third parties manage your data or service requests made directly to them.
These terms are not one-directional. You have specific actions available to you at any point while your account is active. You can request a record of transactions processed through your account — the history is accessible from your account dashboard after login, showing wallet activity tied to Maya, GrabPay or PESONet payments. If your account details are incorrect — name, contact information, linked wallet — you can update them through the account settings page or by raising a request with support. When a term is unclear or you believe it has been applied incorrectly to your account, you are entitled to raise a formal question via the support channels listed on this page. We will respond through the same channel you used. If you decide to close your account, that request must be submitted in writing to our support team; we will confirm receipt and process the closure within the period stated in our response.
Your full wallet history — deposits, withdrawals and adjustments — is shown in your account dashboard after login. You do not need to contact support to see standard transaction records; they are available there at any time.
Name, email, linked payment method and contact number can be updated in account settings. Some changes require identity verification before they take effect — the required steps are shown in the settings page itself.
If you disagree with how a term has been applied, contact us through live chat or email. State the specific term and the account action you are questioning. We will review and respond within the timeframe shown in our support acknowledgment.
Send a written closure request through support. We confirm receipt and complete the closure as described in our response. Any remaining wallet balance must be withdrawn before the account is closed.
When a question about these terms cannot be answered from this page, the routes below connect you directly to the team that can help. Use the channel that fits your question — live chat for account-level issues, email for written records and the help centre for step-by-step account guidance.
Open the chat icon from any page once you are logged in. This is the fastest path for account access questions, transaction status and term clarifications that need a real-time response.
Use email when you need a written record of your question and our response — for example, when raising a formal dispute about how a term was applied to your account or requesting account closure in writing.
The help centre contains step-by-step articles covering account settings, wallet management and common policy questions. It is available without login and is the first place to check for answers about Maya, GrabPay and PESONet transaction rules.
These terms describe not just what you can do but how we manage your information while you use xdspin. Each area below outlines a specific aspect of how your data and account are handled.
We collect account and transaction data necessary to operate your account — including wallet activity tied to Maya, GrabPay and PESONet. We do not sell this data to third parties. The types of data collected and their purpose are described in our Privacy Policy, linked from your account settings.
We use cookies to maintain your login session, remember account preferences and measure how pages are used. You can manage cookie settings through your browser. Disabling certain cookies may affect how account features work, including the transaction flow and lobby navigation.
Your account is protected by login credentials you set. We do not ask for your password through chat or email. If you believe your account has been accessed without your permission, contact support immediately and we will place a hold on the account while we investigate.
We retain account records for the period required by applicable law and our internal compliance process. When an account is closed, certain records are held for the legally required retention period before deletion. You can request information about what we hold by contacting support in writing.
These are the questions we receive most often about how these terms work in practice. If your question is not answered here, reach us through live chat or email.
The terms take effect at the moment you complete registration and create your account. Continuing to use xdspin after any update to these terms — including using the lobby, placing a bet or initiating a Maya or GrabPay transaction — means you accept the current version.
We update the terms on this page without prior notice. The date shown at the top of this page reflects when the current version was last published. We recommend checking this page before using a feature you have not used recently, especially for wallet and transaction-related actions.
Access depends on local law and whether your region is covered by eligible service areas. We do not claim a specific local licence on this page. Check whether access is lawful in your location before opening an account. If you are uncertain, contact support for the latest eligibility information.
If your account is suspended or restricted, access to your wallet is placed on hold during the review period. We will contact you through the email on file to explain the reason and the process for resolving it. Funds are not forfeited during an active review.
Your wallet history is available directly in your account dashboard after login — no support request needed for standard records. If you need a formal export or records for a specific period, contact support by email with your account details and the date range you need.
Transactions through Maya, GrabPay and PESONet are covered by these terms as part of your account agreement. Each payment method also has its own provider terms, which apply separately. We are not responsible for conditions imposed by those payment providers on their own platforms.